Reference

Your Agreement With pom77 Starts Here

These terms govern your account, your transactions via DANA, OVO, GoPay and QRIS, and every interaction you have on pom77.xyz — access depends on local law.

Applies to all pom77 accountsCovers DANA, OVO, GoPay & QRIS transactionsAccess depends on local lawUpdated terms notified via emailIndonesia region context
pom77 Your Agreement With pom77 Starts Here
TERMS CONTACT PATHS

Reach Us About These Terms Any Time

If any clause in these terms is unclear, our support team is available 24 hours a day, 7 days a week.

Live Chat Open live chat directly on pom77.xyz — available around the clock, every day of…
WhatsApp Message our WhatsApp line listed on the pom77.xyz contact page.
Email Support Send a detailed query to [email protected] for formal written responses.
ACCOUNT SECURITY & DATA

How We Handle Your Data Under These Terms

pom77 processes only the data necessary to operate your account — identity details at registration, transaction records for DANA, OVO, GoPay and QRIS payments, and session logs for security auditing.

Data Minimisation

We collect only the information required to verify your identity and process payments. No third-party advertising profiling is performed using your transaction data from DANA, OVO, GoPay or QRIS.

Cookie Policy

Session cookies keep you logged in; analytics cookies help us fix page errors. You can manage cookie preferences through your browser settings at any time without affecting your account access.

Account Security

Two-step verification is available on all pom77 accounts. We recommend enabling it via account settings — it adds a one-time code step each time your account is accessed from a new device.

Data Retention

Account data is retained for a minimum of 5 years after account closure for compliance purposes, where local law permits. Inactive accounts are flagged after 12 months and notified by email before any action is taken.

Correction Requests

You may request corrections to your registered name, contact details or payment identifiers by emailing [email protected]. We aim to process verified correction requests within 3 working days.

Term Dispute Process

If you believe a term has been applied incorrectly to your account, submit a written dispute via email. Our compliance team reviews each case individually and responds with a formal written decision within 5 working days.

Common Questions About pom77 Terms

The questions below cover what our terms actually mean for your account day-to-day — from how amendments are communicated, to what happens to your wallet balance if your account is suspended. Each answer reflects the current version of our terms posted on pom77.xyz.

These terms take effect the moment you complete registration on pom77.xyz. By creating an account you confirm you have read and accepted the current version. The acceptance date is logged against your account record automatically.

We send a notification to your registered email address at least 7 days before any amendment comes into force. The updated terms are also posted on pom77.xyz with a visible revision date so you can compare changes before they apply.

Yes — all transactions processed through DANA, OVO, GoPay and QRIS are subject to these terms. Each payment rail also carries its own provider rules, which run alongside ours without replacing them.

If your account is suspended for a terms violation, your wallet balance is held pending review. Once the review concludes, we communicate the outcome by email, including any applicable refund or forfeiture decision, within 5 working days.

Yes — email [email protected] with your registered account details and we will send you the version of the terms that was active on your registration date. We retain historical versions for reference.

No — the same terms apply regardless of whether you access pom77.xyz on a desktop browser or a mobile device. Device type does not affect your rights or obligations under this agreement.

You can request account closure through the account settings page on pom77.xyz, or by emailing [email protected]. We process closure requests within 2 working days and confirm by email once your account is deactivated.